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  1. #1
    Junior Member ohioshooter's Avatar
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    Aug 2014
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    7141

    Major Problem with KEEPER Password App

    Hi All, New here.

    My HTC One, love it by the way, seems to have installed an all called Keeper its a password and backup app.

    I have never signed in or loaded any passwords or email addresses.

    All by its self it has stopped my keyboard from coming up so no text in any application can be entered.

    I have done soft rest, no change.

    When the keyboard is need the screen says " KEEPER HAS STOPPED WORKING"

    I have disabled and enabled it with no change.

    Even if I wanted to use their poorly rated product I could not as I cant type anything in.

    The keyboard does not display for any apps.

    Any thoughts please

    PS have done a soft reset no change

    Hope this helps you all if you are thinking of trying this app, their customer service is very unhelpful wont take a phone call and this Chat is very negative.

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  3. #2
    Junior Member LARPkitten's Avatar
    Join Date
    Aug 2014
    Posts
    14
    Member #
    7111
    Try going into Settings > Apps, find Keeper and Force Close it, Clear everything that can be cleared (defaults, cache, etc, some might be greyed out), then Disable it. After that, find HTC Sense Input in Settings > Apps > All and clear the cache and data, then Force stop. See if that helps.

    You might also try going into Google Play and checking if there's an update to Keeper.


 

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