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I Have a HTC one XL it will not sync with computer

This is a discussion on I Have a HTC one XL it will not sync with computer within the HTC One General Discussions forums, part of the HTC One Forum category; I can get it to sync first up but when I reconnect to update the HTC on xl will not sync with my computer I ...

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  1. #1
    Junior Member michaellbooth's Avatar
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    I Have a HTC one XL it will not sync with computer

    I can get it to sync first up but when I reconnect to update the HTC on xl will not sync with my computer I am using what is the latest sync manager but it tells me it is version 1.0.39.1, but when I check on the net they say version 3.0.555.1.............why will it not sync I think I have done everything I can see and have been told by HTC site. high lighted the sync manager on the phone, checked that the folders are found but I can see the line that tells me how much space has been used but it will not sync

  2. #2
    Junior Member michaellbooth's Avatar
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    I have emptied the phone of all the photos and music, uninstalled HTC sync reinstalled it and this time it synced my music but not my pictures

  3. #3
    Super Moderator UltraDroid's Avatar
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    Hello Michael, sorry to hear that you're having problems with your phone. If you can be patient for a bit, some of our more knowledgeable members will pop in with suggestions on how to solve your problem.

  4. #4
    Junior Member michaellbooth's Avatar
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    Quote Originally Posted by michaellbooth View Post
    I have emptied the phone of all the photos and music, uninstalled HTC sync reinstalled it and this time it synced my music but not my pictures
    Also I can not get it to sync with my people (I presume my contacts) from the computer

  5. #5
    Junior Member michaellbooth's Avatar
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    Quote Originally Posted by michaellbooth View Post
    I can get it to sync first up but when I reconnect to update the HTC on xl will not sync with my computer I am using what is the latest sync manager but it tells me it is version 1.0.39.1, but when I check on the net they say version 3.0.555.1.............why will it not sync I think I have done everything I can see and have been told by HTC site. high lighted the sync manager on the phone, checked that the folders are found but I can see the line that tells me how much space has been used but it will not sync
    I found a thirdpary prograworks called Double Twist it gets all that is on your Itunes and your pictures and works so far!!!!!!!!


 

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