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  1. #1
    Junior Member ImMelody's Avatar
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    Question HTC Sync Manager - Not Syncing Calendars/Contacts

    (First, hello. I'm new here. Hate registering for just one question by my searching has left my high and dry.)

    I am attempting to sync my Outlook calendars and contacts to my One S. I downloaded the most recent version on HTC Sync Manager. When I install it and connect it to my phone though, it only gives me the option to sync music, pictures and files. The people and calendar are greyed out. (See screen cap.)

    Name:  HTC Sync.JPG
Views: 5938
Size:  20.1 KB

    When I attempt to follow the Support instructions from HTC, the screen caps for Settings look nothing like the program I have. This leads me to suspect that the screen caps are from a previous version of Sync Manager. The settings I have give me no option for "Manual Settings" and neither do any subsection. (Again, see screen cap.)

    Name:  Sync Settings.JPG
Views: 5976
Size:  30.9 KB

    Any and all suggestions are welcome. If it's just a matter of downloading an older version of Sync, I'm happy to do that if given the link to do so.

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  3. #2
    Junior Member kafeen's Avatar
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    I'm having the same issue. Any answers? Anyone?

  4. #3
    Junior Member JSTDID's Avatar
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    Apr 2013
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    I can actually get the sync manager to "supposedly sync" but when I go to calendar and to my contacts, nothing there. What gives.... ARGH! this reminds me when I bought the evo 3 years ago.

  5. #4
    Super Moderator UltraDroid's Avatar
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    Welcome to the forum guys! We're delighted to have you three as members.

    I'm sorry, I'm not a technician so I can't address your problem, but if you hold on for a bit, I'll see if I can find someone to give you a hand.

  6. #5
    Member RBW63's Avatar
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    Use the HTC transfer tool, it is on the one, you have to download from playstore to other phone.

  7. #6
    Junior Member christo_117's Avatar
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    Jun 2013
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    East Coast NSW, Australia
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    Phone Model
    HTC One XL
    Phone Carrier
    Telstra
    I have this same problem, anyone able to tell me fix for fault. Phone is a HTC One XL all was good with old phone being Wildfire S. I Rang HTC support today and they said was a fault with M/S Outlook 2007 and I had to refer to Microsoft but then I said all was good with old phone but not working with new unit, she then said sorry but that is a m/s matter as Sync mgr worked for photos & music.

  8. #7
    Junior Member mulvamj's Avatar
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    I'm having the same problem, but with an OneX. Anyone have a solution? Thank you.

  9. #8
    Junior Member aistomin's Avatar
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    Seriously ?!? Since half a year - and no response ?!
    Same issue exactly, One S, HTC Manager 2.0.60.0

    uuurrgh !
    Anatoly.


 

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