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Hi, Newbie Needing Help

This is a discussion on Hi, Newbie Needing Help within the HTC One X Help forums, part of the HTC One X Forum category; hi all, i recently upgraded from an iPhone to the HTC One X. I love it, except i can't sync anything!! I've tried four times ...

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  1. #1
    Junior Member chelle's Avatar
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    Hi, Newbie Needing Help

    hi all,
    i recently upgraded from an iPhone to the HTC One X. I love it, except i can't sync anything!!
    I've tried four times to download the HTC Sync Manager and everytime i get an error when trying to install it.
    I've tried deleting the file and re-downloading etc but no luck.
    This is the error message
    The files for installation requirement Microsoft VC Redist 2005 KB973544 (x86) could not be found. The installation will now stop. This is probably due to a failed, or canceled download.
    My computer is on Windows 7 and it should meet all the spec requirements.
    I've googled the file it says it needs but haven't found anything relating to the Sync Manager.
    Am i missing something obvious? Getting a little frustrated with it.

    Thanks!!

  2. #2
    Super Moderator cali's Avatar
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    Welcome to the site.

  3. #3
    Super Moderator UltraDroid's Avatar
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    Re: Hi, Newbie Needing Help

    Welcome aboard - we are delighted to have you as a member!

  4. #4
    Junior Member oneworldimages's Avatar
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    I have the same problem as chelle above. Can't intall sync manager -- I get the error

    "The files for installation requirement Microsoft VC Redist 2005 KB973544 (x86) could not be found. The installation will now stop. This is probably due to a failed, or canceled download"

    Can someone tell me what the fix is. Thanks

  5. #5
    Super Moderator G-Man's Avatar
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    Re: Hi, Newbie Needing Help

    Quote Originally Posted by chelle View Post
    hi all,
    i recently upgraded from an iPhone to the HTC One X. I love it, except i can't sync anything!!
    I've tried four times to download the HTC Sync Manager and everytime i get an error when trying to install it.
    I've tried deleting the file and re-downloading etc but no luck.
    This is the error message

    My computer is on Windows 7 and it should meet all the spec requirements.
    I've googled the file it says it needs but haven't found anything relating to the Sync Manager.
    Am i missing something obvious? Getting a little frustrated with it.

    Thanks!!
    Quote Originally Posted by oneworldimages View Post
    I have the same problem as chelle above. Can't intall sync manager -- I get the error

    "The files for installation requirement Microsoft VC Redist 2005 KB973544 (x86) could not be found. The installation will now stop. This is probably due to a failed, or canceled download"

    Can someone tell me what the fix is. Thanks
    Have both of you tried deleting the installation file, then downloading it again? You could simply have a bad download... aside from that, make sure all your drivers are current.
    Please feel free to PM me with any Issues/Concerns

  6. #6
    Junior Member Ralph.ch's Avatar
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    Hey i have unrooted and relocked the bootloader in my htc one x (no custom rom) but now every time i try to make an ota update it takes me to the bootloader! plzzz help me, and thank you

  7. #7
    Junior Member bushwell's Avatar
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    I have just recently purchased my htc one and am having the same problem. I was wondering if you ever found a fix for it, I was emailing with htcs support but they were not very helpful.

  8. #8
    Junior Member mitzieturtle's Avatar
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    Hi there,
    I am having the exact same problem. I have updated all my drivers, deleted and re-installed the file, and done everything else I've read thus far. Have any of you had any success yet? If so, can you help me out?
    Thanks

  9. #9
    Junior Member shinigami2nd's Avatar
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    Quote Originally Posted by chelle View Post
    hi all,
    i recently upgraded from an iPhone to the HTC One X. I love it, except i can't sync anything!!
    I've tried four times to download the HTC Sync Manager and everytime i get an error when trying to install it.
    I've tried deleting the file and re-downloading etc but no luck.
    This is the error message

    My computer is on Windows 7 and it should meet all the spec requirements.
    I've googled the file it says it needs but haven't found anything relating to the Sync Manager.
    Am i missing something obvious? Getting a little frustrated with it.

    Thanks!!
    I have the same trouble but with the different problem.
    It because when I Installed my htc sync for the first time, I canceled it in the middle of the installation.
    After that i can't install it. It says "The files for the installation requirement CheckAndRemoveOldHtcDriver could not be found. The installation will now stop. This probably due to failed, or canceled download."
    pls, can somebody give me a solution.?
    Many Thanks..

  10. #10
    Raj
    Raj is offline
    Junior Member Raj's Avatar
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    Hi ,

    I purchased a new HTC recently and trying a install the HTC Sync Manager and getting the same error.
    Is it that HTC sync manager is not compatible with widows 7 or something else. Please help if somebody knows the solution.

    Thanks.


 
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