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Thread: Sound issue

  1. #1
    Junior Member jobbut's Avatar
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    Sound issue

    Hello everybody,

    I am experiencing a problem with my HTC One X. It's only a couple of hours old but unfortunately it's letting me down a bit. It was just laying on the table when somebody phoned me. I noticed that it only vibrated. I checked the settings and all seemed well concerning audio settings but none of the audio was working anymore. First I rebooted, it didn't help. After a factory reset the sound was working again so relieved I started installing apps again and updating again. After the updates the sound was still working. Sadly, the problem occurred soon after again.

    It seems that it happens mostly when it comes out of the standby-mode (when the screen is turned off). Sometimes pressing the screen-off button a few times causes the sound to work again and sometimes it starts working again on its own...very frustrating. I did not do anything strange with it and it's currently updated to 1.29.401.11

    I think I will return it to the shop but maybe somebody here has a clue? It seems to be a software issue or maybe I am mistaken?

    Many thanks in advance for any advice..

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  3. #2
    Super Moderator AndroidIsTheTruth's Avatar
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    Only suggestion I would say is do a factory restore and see if that will fix the issue. If not then your best bet probably would be to return it.

    Good luck.
    HTC One X-Static

  4. #3
    Junior Member jobbut's Avatar
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    Yes, I'll probably have to. A factory reset causes the sound to work again, but only for a little while. Thnx anyway.

  5. #4
    Junior Member jobbut's Avatar
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    For anyone with the same problem: I wasn't able yet to return it so I still have it. A couple of days ago I updated the tune in radio app (by default installed) and since then audio is working fine (??). I hope the problem has been solved now so if you have the same issue try updating the tune-in app.

  6. #5
    Junior Member Moussawi's Avatar
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    Hi all
    the problem is also the same on my htc one x
    I think that I discover the solution by doing the following:
    1-restart yoyr phone
    2- insert the headphones
    3- go to fm radio and turn it on
    4- now while playing radio remove the headphones, the radio will stop automatically when you remove headphones
    5- now try to play the music files in two cases whith and without headphones, if they played successfuly go to step 6
    6- now to make them always played go to settings>power, and check the fast boot option
    please try then and reply to make sure that these steps work on all htc one x phones


 

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